Returns & Refund Policy

We want you to be happy with your purchase.

Change of Mind

Due to the nature of our handmade, vintage, and craft products, we do not accept returns for change of mind.

Please choose carefully before placing your order.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of receiving your order.

Please include:

• Your order number.

• A description of the issue.

• Clear photographs showing the damage or problem.

Refunds and Replacements

Where a product is found to be faulty, damaged in transit, or significantly different from its description, we will work with you to provide an appropriate remedy, which may include:

• Replacement.

• Store credit.

• Refund.

Australian Consumer Law

Nothing in this policy excludes, restricts, or modifies any rights or remedies you may have under Australian Consumer Law.

Customers are entitled to a replacement, repair, or refund where required by law.